State Farm® Insurance Agent Sheila DeLong

"I was so impressed with the service provided. I would definitely recommend using this agency! So helpful and kind."

"Jenna helped so much and the process ran so smoothly!"

"A friend suggested I talk to State Farm in Freeland before just re-upping with Allstate. Boy, am I glad I did!! Jenna scrutinized all my coverage explaining what was enough or too much and why. She was terrific! She saved me a lot of money too. Most importantly, I know I have the correct coverage and an agent I can count on."

"Catherine was available immediately and made the process seamless, from working with the body shop to the end of the claim. She checked in with us frequently to make sure all was well and going smoothly. Great customer service! It’s so nice to have your insurance company in the community!"

"I give them 5 stars for setting up my insurance. Jenna was friendly and efficient and quickly answered questions, sending a variety of quotes based on my interest. I'm hoping if I need to make a claim it's this easy."

"Jenna at State Farm in Freeland was wonderful to work with. Really quick about getting qoutes to us, as well as great service with answering the questions we had anout thr policies we were about to sign. With her help we saved LOT's of money and it all happened in a very timely way. Highly recommended her for quick professional service!"

"7/2024 Have had an overall good experience with state farm in the past. Currently its been horrible. Rates have more than doubled. I have one outstanding claim that I have been trying to get resolved over 6 months. They claim to have fired 3 of the adjusters they sent out that never showed up. Currently I have wasted a large amount of time to try to get this resolved. Their suggestion was to climb up on a 30 ft tall barn roof and remove the neighbors tree myself. Then I got them to hire professionals to remove it. To get the roof repaired they failed to communicate with the roofer. They said the roofer was going to do more work than they estimated for and said the roofers estimate was for that work also. After this the roofer stopped talking to me and claims has not responded in 2.5 weeks. 10/2024 Had an accident where the other person was at fault state farm has taken care of everything in the past. This time this office told me to use there insurance, which was geico and has been a great experience to deal with compared to state farm. I had to take care of everything by myself right when that accident happened with a compression fracture to one of my vertebrate. "like a good neighbor, state farm is there" is definitely false advertising. 10/2024 State farm has been unresponsive to the new roofers estimate. Also ignoring my calls."

"As always, doing business here is the best. Jenna is very personable and does a great job. Very happy with the service from this office."

"I have gotten Insurance for years. Renters and Car insurance."

"Quick response!! Thanks"

"Been with her for many years. Great service, great team to work with. Good rates for car, home insurance. Highly recommend!"

"Jenna made the process of changing to a new insurance company soooo easy! I was so impressed with her response time. All calls were answered immediately. Now that is service."

"They make insurance easy to understand! Has been a pleasure getting to know Jenna and the team at Sheila DeLong's State Farm Ins Office"

"Jenna was very helpful in getting the right information to me"

"great service. very responsive."

"Sheila and Jenna over at State Farm have always been very informative, helpful and fast with their communication. Glad to be apart of their State Farm family."

"We worked with Jenna Adams at the DeLong agency and she was great. We’ve just moved to Whidbey Is. And she got everything transferred from our last agent very efficiently and even saved us some substantial $$. I recommend them completely."

"Always a pleasant experience"

"Sheila DeLong has been pleasant to work with and easy to discuss options. I’ve appreciated her patience with questions and willingness to respond quickly."

"Very Friendly service. I walked in to get something notarized and Jenna was very helpful in getting this done. Thanks Jenna I will definitely be back!!"

"Jenna helped me transfer my existing car policy and set up a new renter's policy. Besides making the transfer and new policy setup itself super quick, Jenna even sent proof of my new renter's policy directly to my property manager! This was extremely helpful on a week when there is too much to do. This was by far the easiest part of my move- and the best experience I've ever had getting insurance. Thank you for the excellent service!"

"Jenna was very helpful in helping us save money while maintaining the same coverage we had with another company. She was professional, helpful, responsive and had us switched quickly. Easy and stress free. Thank you!"

"I was referred to Sheila by another trusted local business owner whom I greatly respect so my expectations were high. My high expectations were met and beyond! Sheila, Jenna and Catherine make a great team and I trust them to provide the guidance we need to make informed and timely decisions on our insurance needs and financial services. Very happy to have Sheila’s business and professional services available in our community."

"Just moved to the island and needed help setting up insurance. Jenna at Sheila DeLong’s office made the process quick and easy. Very helpful and welcoming."

"Always get very good answers to questions quickly. Staff is friendly and knowledgeable. Have been and continue to be a State Farm customer for about 35 years."