State Farm® Insurance Agent Sheila DeLong
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Linda Bainbridge
March 6, 2026
5
out of
5
rating by Linda Bainbridge
"Jenna gave me some good information and advice about auto, house and umbrella insurance, and I was able to easily switch to State Farm for my insurance needs. It's great to have a local agent on the island. Thank you, Jenna!"
We responded:
"Linda, Thanks so much for taking the time to share your positive experience! It's feedback like yours that reminds us why we do what we do. We look forward to keeping up the great work! Thanks Again Sheila and Team"
Dennis Hicks
February 26, 2026
5
out of
5
rating by Dennis Hicks
"Catherine was very patient and helpful. I was having difficulty navigating my State Farm app and she walked me through it successfully."
We responded:
"Thanks for the kind words, Dennis. We're so glad that you had a great experience with our office. If you need any help with your insurance and financial services, please don't hesitate to reach out to us. Thanks Sheila and Team"
william wittenmyer
February 11, 2026
5
out of
5
rating by william wittenmyer
"Fantastic detail and follow up from Jenna on an additional coverage item!"
We responded:
"Thank You William, My Team works really hard to provide our clients with a great experience. We appreciate you taking the time to acknowledge their professional insurance recommendations and look forward to seeing you again soon. Thank You! Sheila and Team ! "
Rolfe Watson
February 6, 2026
5
out of
5
rating by Rolfe Watson
"I’ve always been happy with the entire staff at this small agency. I finally had to file a claim, and not only were they were prompt and thorough, they repeatedly reached out to me to make sure the process was going smoothly. Excellent service."
We responded:
"Hello Rolfe, Claims are never fun, but we're so glad we were able to help yours go smoothly. We'll be sure to share your experience with the rest of our team members and appreciate your review. We're here for you anytime! Thanks Sheila and Team"
Cynthia Lee Chan
February 4, 2026
5
out of
5
rating by Cynthia Lee Chan
"I am happy to have found this agency. Jenna and Catherine have been very helpful, responsive and a pleasure to work with. I highly recommend them."
We responded:
"Greetings Cynthia, Thanks so much for taking the time to share your positive experience! We're thrilled that our office team left such a great impression! Thanks again and we look forward to seeing you again soon. Sheila and Team"
Brian Styke
February 2, 2026
5
out of
5
rating by Brian Styke
"Very helpful and knowledgeable."
We responded:
"Hi Brian-Welcome to our office and so glad we were able to help you with your insurance. Please be sure to reach out to if need anything else. We really appreciate your business and the 5 Star Review! Sheila and Team "
Cynthia Campbell
January 26, 2026
5
out of
5
rating by Cynthia Campbell
"Catherine is always great and helpful."
We responded:
"Thank You for the 5 Star review Cynthia So glad my Office Team was so helpful on your insurance, I will be sure to share your kind words with them. Sheila and Team"
Naomi Demartini
January 22, 2026
5
out of
5
rating by Naomi Demartini
"Jenna is amazing! She saved me almost 50% on our home policy. I highly recommend her she is extremely responsive and takes the time to review your policy and shows you any differences shopping. I highly recommend her! I also love that I get to shop local!"
We responded:
"Thanks so much for your 5 Star Review Naomi My local office team is awesome and so nice of you to give them a shout out-We really appreciate it! Please let us know how we can help you with any of your insurance and financial services. Thanks Again Sheila and Team"
Alice Treutlein
January 16, 2026
5
out of
5
rating by Alice Treutlein
"I am happy to interact with a person and have insurance close to home. I have car insurance I received suto insurance"
We responded:
"Hi Alice So glad we were able to help you with your insurance. Please let us know if you need any other help with your insurance and financial services. Thanks for the great review, Sheila and Team"
Rachel Enter-Guzman
December 11, 2025
5
out of
5
rating by Rachel Enter-Guzman
"They are always responsive and ready to help. Great service."
We responded:
"Thanks for the 5 Star Review Rachel! Please let us know how we can help with your insurance or financial services. Sheila and Team"
Heather Lehman
November 21, 2025
5
out of
5
rating by Heather Lehman
"Love the ladies at State Farm. They always make everything so quick and easy. They are who you should call when you actually want a friend in the insurance business!"
We responded:
"Gosh Heather what an AWESOME Review! We really love working with great clients like you and appreciate you taking the time to leave us a 5 Star review. Please reach out if we can help with anything. Sheila and Team"
Ed Wix
November 15, 2025
5
out of
5
rating by Ed Wix
"I had an excellent experience with Jenna when shopping my Home and Auto policies.She was super easy to communicate with (phone,email and text), and helped make this a seamless move to State Farm. Thank you"
We responded:
"Thanks Ed! We really appreciate your 5 Star Review and so glad to hear about your experience positive experience in our office. Please let us know if we can help out in any way. Thanks Sheila and Team "
Running With the wolves
November 12, 2025
5
out of
5
rating by Running With the wolves
"They have helped me through everything the premiums aren’t to bad and anytime I have needed to make claims they have been super helpful"
We responded:
"We’re honored by your positive feedback! If there is anything else we can do for your insurance and financial service's needs, just let us know! Sheila and Team"
Nancie Hartman
November 7, 2025
5
out of
5
rating by Nancie Hartman
"Since moving to Coupeville, we moved all of our insurance to Sheila DeLong State Farm. We are beyond happy. After working with a company for years that we could never speak to the same person it is delightful to be able to text or call and have my questions answered quickly happily and politely. Best decision ever was to move our insurance to State Farm."
We responded:
"Thank you so much for your glowing review, Nancie! Our clients love being able to access their insurance and financial services either in person, over the phone or through our online portal and app. Please don't hesitate to reach out if you need anything. Sheila and Team "
Dakota Brooke
October 31, 2025
5
out of
5
rating by Dakota Brooke
"Jenna was great and very helpful! Would recommend her for your insurance needs."
We responded:
"Thank you for your 5 Star Review Dakota! We really appreciate you letting us help you with your insurance. Sheila and Team "
Jeanne Seiler
October 24, 2025
5
out of
5
rating by Jeanne Seiler
"I have been a State Farm client since 1992 and have been with Sheila's office since approximately 2003. Sheila and her staff have been outstanding to work with. Their communication, professionalism and knowledge is exemplary!"
We responded:
"Jeanne, thank you for your long-time loyalty and being such an awesome client! We appreciate it. Hope to see you soon Sheila and Team "
Patrick Johnson
October 15, 2025
5
out of
5
rating by Patrick Johnson
"I called with a slightly urgent request to get my car insurance set up and bundled together with my new home owner's policy and Jenna dropped whatever she was doing to get me taken care of -- smoothly and efficiently and with a great outcome. I feel very well treated by her and her interpersonal style and customer service were excellent!"
We responded:
"Welcome to our office Patrick, so happy to hear my team went above and beyond! Please let us know if you need any help with your insurance and financial services. Sheila and Team"
Peggy Kadey
October 9, 2025
5
out of
5
rating by Peggy Kadey
"My car insurance was reduced after I proved low usage. When I needed a vin number on a vehicle that was donated, State Farm was able to supply that. Great company with excellent service!"
We responded:
"Thank You for the 5 Star review Peggy! So glad to hear my Awesome Team was able to assist you with your insurance. Please keep in touch if you need anything. Sheila and Team"
Sean Burns (wyvern72)
October 7, 2025
5
out of
5
rating by Sean Burns (wyvern72)
"Jenna was extremely helpful and effortless to communicate with throughout our transfer from previous agent."
We responded:
"Thank You Sean, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance and financial service's needs, just let us know! Sheila and Team"
Sharon Boyle
October 6, 2025
5
out of
5
rating by Sharon Boyle
"Always good!!"
We responded:
"Hi Sharon! Thanks for being such a great client for so many years! We appreciate you trusting us with your insurance and financial services all this time. Thanks again Sheila and Team "
John Gunnin
October 2, 2025
5
out of
5
rating by John Gunnin
"I get great service from this branch. Jenna always gets back to me quickly and with a smile. She works to secure the best value."
We responded:
"Thank you for your 5-star review! My State Farm team and I appreciate your business and review. Thanks Again Sheila and Team "
Daniel Skinner
October 1, 2025
5
out of
5
rating by Daniel Skinner
"We decided to change insurance companies so we would have an agent close to where we live now. Sheila DeLong's State Farm Agency is just down the street and Jenna (office manager) made switching super easy. Jenna handled everything, answering all of our questions and getting our coverage set up quickly and easily. We now have better home and auto coverage than we had with the previous company and actually are paying less. It has been a pleasure working these folks; I highly recommend insuring with Sheila DeLong and State Farm!"
We responded:
"Thank you for sharing your experience, Daniel! I'm really happy to hear that our team provided such exceptional service and found the perfect policies for you. We appreciate your trust in us and look forward to continuing to serve your insurance and financial needs. If you need anything else, don't hesitate to reach out! Sheila and Team"
Kira
September 24, 2025
5
out of
5
rating by Kira
"Great service with Jenna! I just moved states and appreciate her swift, kind, and professional responses to my questions to get me covered. Thank you!"
We responded:
"Kira, thank you for your fantastic review! I'm happy to hear that our team was able to provide a personalized experience and meet your needs. If you need anything else, feel free to reach out! Sheila and Team"
Helen Roundhill
September 5, 2025
5
out of
5
rating by Helen Roundhill
"This was such a smooth process. I was in a bit of a bind, having been told by Progressive and Geico that I had an uninsurable car. Then a friend suggested reaching out to Jenna at her local State Farm office. Jenna didn't blink twice, set up a quote, worked with me to tailor it to my needs and my budget in under half an hour, and had the paperwork to me promptly. Full disclosure, I was a mess and she was so patient and reassuring. Highly recommend."
We responded:
"Helen Thank you for your 5-star review! Please reach out to us for any help with your insurance and financial services. My State Farm team and I are happy to be your good neighbor! Sheila and Team"
Eileen Vogt
July 22, 2025
5
out of
5
rating by Eileen Vogt
"So thankful we have comprehensive coverage on our car! A rodent chewed wires in the engine causing extensive damage. Our State Farm office handled the claim and reimbursed us for everything except the $100 deductible. Can’t say enough about the excellent service we have received from our State Farm office and I would especially like to thank Catherine for her help as she is always very professional, knowledgeable and willing to go the extra mile for us. Great service!"
We responded:
"Thank you for reviewing our State Farm office Eileen! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We really appreciate working with you over the years and look forward to continuing to support your insurance and financial needs. Sheila and Team"